TeleService Technologies | DLS Call Center Software |
Setting up call scripts is
easy. It's like word processing,
you just type in what the phone
agent's should do and say;
then, attach input fields to further
improve call handling.
The font is simple and large, while script
sections are color coded for easy reference
and quick
identification during calls.
Doyle-Logan Systems (DLS)
allows attachment of scripts, formulas, branches,
related database lookups and web-features to any field on any screen page.
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