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- Local Area Network Server(s) - These store all centrally
shared data used by and generated by DLS software. These also
run the server software to which DLS station software are clients.
For larger numbers of users, these computers need more RAM,
multiple CPUs, high speed network cards and hard drives with very
fast response time.
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- Local Area Network Switch - This coordinates all data
traffic between the LAN Server, Admin Computers and Order Entry
stations. The strength of this device is vital to system
performance. For larger installations additional switches
may be required.
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- Administrative Computers - These computers are used to
create order entry scripts, generate reports, output exports and
manage web access. These are typically more powerful than the
computers used for order entry.
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- Order Entry Stations - The average bargain
personal computer, widely available has always proven to be more than
adequate to run Doyle-Logan Order Entry software.
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| TST Hardware Recommendations
- Additional Notes |
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Each of the above computers need Internet connectivity, keyboards,
mice and monitors. Some machines, such as the file servers and the
automated computers, could share a single keyboard and monitor,
using a switch box and cabling, if they are located in close proximity
to each other. For best system security, put all servers and automated
stations in a Computer Room behind a lockable door.
Mysterious Local Area Network problems come up from poor cabling.
Be sure to hire a qualified LAN cabling firm who will bring industry
standard diagnostic and certification equipment to test their final
work (and provide you with a printed report). The average electrical
contractor often cannot do a good job with LAN wiring.
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| Operating Systems |
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DLS Software runs on Microsoft or Novell operating systems for the
machines above. Windows 98SE/ME/NT/2000/XP are approved for the
Administrative and Order Entry stations. Novell Netware or Windows
NT/2000/2003 is recommended for the Server especially if the number
of order entry stations exceeds four. (Administrative and Order Entry
stations run better on NT/2000/XP, but this is not required.)
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System and Hardware Certification |
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I hereby certify that I have received, read and understand the
document titled "TST Hardware Recommendations" provided to me by
TeleService Technologies.
I also certify that the system including hardware, network
and operating systems on which TeleService Technologies is
to install the Professional Telemarketer Order Entry by Doyle-Logan
Systems meets or exceeds the minimum configuration requirements
as described in the document titled "TST Hardware Recommendations".
I also understand that all of the hardware and the network operating
system will be in place and fully functional before an installation
date can be confirmed.
I further understand that TeleService Technologies in not responsible
for the installation, configuration or troubleshooting of any hardware
or network operating system unless prior arrangements have been made.
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